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Parnassus

House insurance repairs

Through their insurance broker, the owners approached us to evaluate their earthquake insurance settlement offer for the main homestead, workers' accommodation, garage, stables and wool shed.

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We undertook a comprehensive assessment and pricing process, including advice from a structural engineer, which allowed this owner to be one of the first cash settled and repaired properties in North Canterbury. 

The scoping and pricing process was detailed, and the negotiations with the insurer were challenging over an extended period of time. The extent of repairs initially proposed by the insurer were significantly flawed, and the value of the settlement offer not even close to the true cost of repair. 

A team approach with the owners’ insurance broker, and persistent and relentless negotiations resulted in a settlement from the insurer that was substantially more than what the client was offered.

The negotiations were some of the first to succeed post Kaikōura earthquakes, enabling the owner to have fully repaired and rebuilt structures long before others even had a settlement offer from their insurer. 

Our repair work was extensive to the main homestead and workers' cottage, including a new roof to the main homestead with new timber framing, new lightweight chimney structures, new fireplaces, re-cladding and new decking and verandahs. 

We also constructed a new three-bay garage architecturally designed to suit the owner’s requirements. We worked with the owners for approximately two years, throughout insurance negotiations, and a lengthy construction process. 

Our successful working relationship over this period is something we are extremely proud of. 

The owners’ satisfaction and subsequent referral has been the source of several other projects for us in the North Canterbury community.

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House insurance repairs

Testimonials

"I met Mark & Nadine Galletly just after the November 2016 North Canterbury/Kaikoura Earthquake event. In my role as an insurance broker at the time I had a number of clients faced with significant insurance earthquake claims. It’s worth noting that the area was in the midst of a severe drought causing additional pressure to clients' livelihoods.

A significant part of my job following the earthquakes was advocating for the clients through the insurance claim process, which at times was a complex and frustrating negotiation.

Mark and Nadine’s involvement in this process was nothing short of amazing. Firstly they had the experience and knowledge to expertly identify and quantify the damage, but then professionally report and provide pricing to the insurer. They were a crucial part of the settlement negotiation, then went on to rebuild and repair the damage professionally and with an enormous amount of skill. The clients were always highly appreciative of their workmanship and assistance through a hugely stressful time.

I would strongly recommend Galletly Builders to anyone thinking of embarking on any construction work. They will provide a partnership based on integrity and professionalism from the start of the project to the end."

Sean Lysaght, Director, GSI Insurance Brokers Limited
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